Privacy Policy
This privacy policy describes how SOBAN collects, uses, and discloses your personal information when you visit our website
Information We Collect
We collect several different types of information for various purposes to improve your experience with our shop.
Information You Provide Directly: When you visit our shop, place an order, create an account, subscribe to our newsletter, or contact us, you may provide us with certain personal information, including:
- Contact information (name, email address, phone number)
- Billing and shipping information (address, payment information)
- Account information (username, password)
- Order details (items purchased, quantity)
- Survey responses and other user-generated content
- Device information (IP address, browser type, operating system)
- Referring URL and exit pages
- Web pages you viewed and products you searched for
- Information collected through cookies and similar technologies (see "Cookies" section below)
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and fulfill your requests
- To manage your account and provide customer service
- To personalize your shopping experience and recommend products
- To send you marketing communications and promotional offers (with your consent)
- To analyze trends and improve our shop
- To prevent fraud and maintain the security of our shop
Information Sharing
We may share your information with third-party service providers who help us operate our business and shop, such as:
- Payment processors
- Shipping companies
- Marketing and analytics providers
We will only share your information with these third parties for the specific purposes outlined above.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Cookies
We use cookies and similar tracking technologies to track the activity on our shop and hold certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our shop.
Your Rights
You have certain rights regarding your personal information:
- Access and rectification: You have the right to access your personal information and request that inaccurate data be corrected.
- Erasure: You have the right to request that we erase your personal information.
- Restriction of processing: You have the right to restrict the processing of your personal information.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our shop is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.
Links to Other Websites
Our shop may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other websites. We encourage you to review the privacy policies of other websites you visit.
Changes to This Policy
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on our shop.
Contact Us
If you have any questions about this policy, please contact us.